Terms of service

TERMS OF SERVICE

Welcome to The Cozy Loom. By accessing or using our website and purchasing our products, you agree to the following terms.

1. GENERAL
The Cozy Loom provides handmade and thoughtfully selected clothing and textile products. We reserve the right to update product information, pricing, availability, and these terms at any time.

2. PRODUCTS
We make every effort to display our products, colours, sizes, and details as accurately as possible. Because some of our products are handmade, slight variations may occur and are part of their unique character.

3. ORDERS AND PAYMENT
By placing an order, you agree that the information you provide is accurate and complete. Orders are subject to product availability and payment confirmation. We reserve the right to cancel an order if necessary.

4. PRICING
All prices displayed on our website are in Canadian dollars (CAD), unless otherwise stated. Prices may change without notice.

5. SHIPPING
Orders are shipped to the address provided at checkout. Shipping times are estimates and may vary due to the carrier, weather, customs, or other circumstances beyond our control.

6. RETURNS AND REFUNDS
Returns and refunds are handled according to our Return and Refund Policy. Please review that policy before making a purchase.

7. INTELLECTUAL PROPERTY
All content on this website, including our brand name, logo, photographs, product descriptions, graphics, and text, belongs to The Cozy Loom or is used with permission and may not be copied or used without authorization.

8. LIMITATION OF LIABILITY
The Cozy Loom is not responsible for delays, losses, or damages caused by circumstances outside our reasonable control, including shipping carrier delays or other unforeseen events.

9. CONTACT
If you have any questions about these Terms of Service, please contact us at hemantbirla14@gmail.com.

10. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. Any changes will be posted on this page.

Thank you for shopping with The Cozy Loom.